Unhandled login exception occurred. Please contact your system administrator.
To gain access to this site you should be using your Internet login, a.k.a. Lotus Notes Webmail, eHR, eCSSS, Official Enrollment Count login.
2. User name(Not case sensitive):first name [space] last name. Example: daijo kaneshiro. Or, you can use your eight-digit DOE Employee ID number as your username.
3. Password(Case sensitive): the PDE3 password is the same DOE Internet password used for other DOE services accessed over the internet, such as Lotus Notes webmail, eHR, eCSSS, or ARCH systems.
If you do not know or do not remember your Login/Password, please call the Customer Service Desk (CSD) for assistance at (808) 564-6000. The CSD will retrieve your password if available or direct your request to the Lotus Notes Support Section (LNSS). The password provided by the CSD or LNSS will be used for Lotus Notes webmail, eHR, eCSSS, ARCH, and PDE3.
Please note: Users with eCSSS access who do not know their password will be asked to contact their SSC or User Manager to request a reset if the password is not retrievable.
The Customer Service Desk, (808) 564-6000, is available between the hours of 7:45am and 4:30pm HST Monday through Friday except on State/Federal holidays and furlough days.